Last Updated: September 17, 2025

At MentorLab Education, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us, including when you provide details via our Facebook ads or other platforms.

1. Information We Collect We may collect the following types of personal information:

• Contact Information: Your name, email address, and phone number.
• Educational Information: Your highest completed education level, interested course, and academic percentage, which you provide to us to check your eligibility.
• Demographic and Usage Information: Data automatically collected from your device when you interact with our website or ads, such as your IP address, browser type, and location.
• Other Information: Any additional details you choose to share with us, such as specific inquiries or preferences.

2. How We Use Your Information The information we collect is used for the following purposes:

• To respond to your inquiries and follow up on leads generated through our ads.
• To assess your eligibility for our educational programs and services.
• To provide you with relevant information about our programs and events.
• To improve our marketing strategies and enhance your user experience.
• To comply with legal and regulatory requirements.

3. Sharing of Information MentorLab Education does not sell, rent, or trade your personal information with third parties for their direct marketing purposes. We may, however, share your information with the following parties, only as necessary:

• Service Providers: Third-party vendors who assist us in providing our services (e.g., communication platforms, analytics providers).
• Educational Partners: Universities or institutions affiliated with MentorLab, for the sole purpose of processing your application and program administration.
• Legal Compliance: Authorities or legal entities if required by law or to protect our rights and safety.

4. Data Security We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers and firewalls and regularly monitor our security protocols.

While we strive to protect your information, no data transmission or storage can be guaranteed 100% secure. Therefore, we encourage you to take precautions to protect your personal data.

5. Your Rights Depending on your location, you may have the following rights regarding your personal data under applicable data protection laws, such as GDPR:

• Access and Correction: Request access to and correction of the personal data we hold about you.
• Opt-Out: Unsubscribe from our marketing communications.
• Deletion: Request that we delete your personal data, subject to legal and operational limitations.
• Data Portability: Request a copy of your personal information in a structured format. To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website and to deliver relevant ads. You can manage or disable cookies in your browser settings, but some website features may not function correctly without them.

7. Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us: MentorLab Education 📞 +977 9801118680 📧 info@mentorlabnepal.com 

By providing your personal information through our ads or other platforms, you consent to the terms of this Privacy Policy